16 March 2012

Pigeonholed

In my last job I was an Adult Services Librarian in a large library systems. I worked in the central library where cross-training and mixing of departments was not done. The people at the circulation desk never watched the reference desk, the children's librarians never ventured off of their floor, and the only time the adult reference librarians visited another department, it was probably to borrow their color printer. And that's just between the public service departments. Interaction between them and technical services was even more problematic, unless you were a II or a department head. I believe there were over 100 people working at the central when I was there, and although I could recognize a great many of them, I couldn't name them all. Many I only knew through email and never saw face to face too.

I worked in one of the smaller branches for a few months as well, and it was nothing like central. Everyone knew each other, by face and name, and helping out in each others departments was a lot easier because there was only one or two people in each group. Having the adult reference librarian "in charge" happened more often as well because they were next in line in the hierarchy. So when the manager had to leave, it was usually the adult reference librarian who ran the library until the manager came back.

So all I did was Adult Reference. I did programs, worked on committees, created staff genre training classes, and had a few other non-public related duties; but, the majority of my time was assisting adults on the reference desk, or over the telephone, or by email. Now that I am looking for another job, it seems like that experience isn't enough. A lot of jobs I'm seeing want supervisory experience. Have I been in charge of other people? Yes. Many times. Was it in an official capacity? No, because that's what the volunteer services department was for, or the reference manager, or whoever had the "I'm in charge" phone that day. The same goes with working with vendors and budgets. Another department handled that. I was just a librarian.

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